CONTEMPORARY HOSPITALITY INDUSTRY

Contemporary hospitality Industry

Contemporary hospitality Industry

Introduction

This paper discusses the Nando's restaurant. Moreover, this paper highlights the ownership of the restaurant then the employment criteria of the restaurant are also discussed in this paper. The staffing of the restaurant is also discussed. The roles, responsibilities and education required in the employees are also highlighted in this paper.

Staffing

Staffing and the organizational structure plays a vital role in the success of the organization. Staff (Human resource) is responsible for the operational activities of the business (King, 2010, 517-534). In the resturaunt business (Nando's). For Nando's the recruitment team should focus on the efficient and effective individuals and it is the responsibilityt of the recruitment team to acquire and retain the quality human resource (Self & Dewald, 2011, 60-72). The organization structure of the resturaunt is illustrated in the below figure.

(http://wilbrosales.com/kj-restaurant-organizational-chart)

Benchmark Positions

Manager of the Restaurant

Assistant to the Restaurant Manager

Manager of the Beverages

Bartender

Chef

Dining Room Manager

Manager of the Restaurant

Roles and responsibilities

The part of manager of restaurant has to deal with the normal undertakings of the restaurant and take a gander at the by and large organization. The chief of restaurant is to certify that restaurants work capably and beneficially while supporting their reputation and ethics. They must expedite a mixture of activities, whatever the size or kind of the outlet (King, 2010, 517-534). The administrator of the restaurant is liable for the business execution of their restaurant, and likewise supporting select desires of sustenance, organization, and health and wellbeing.

Job Duties

Managing the dealings of the organization

Take care of all the operational and day to day activities

Management of all the tasks of the business.

To take part in strategic decision making

Qualification

Degree in Management Sciences, or high school diploma.

Experience with minimum of 5 years in the relevant field.

Assistant to the Restaurant Manager

Roles and responsibilities

This might as well deal with all the operational exercises that are wanted to be directed, and in addition, verifying that regular operations of the lodging and restaurant are continuously controlled and dealt effectively. Will deal with the systems and execute the outlines that are required to control the association. The Assistant Manager is responsible for directing the ordinary operations of the restaurant, joining the decision, change and execution organization of specialists. Also, they coordinate the stock and asking for of sustenance and supplies, streamline profits, and ensure that guests are satisfied with their devouring foundation (Kim, Murrmann & Lee, 2009, 612-619). The operational obligations of partner administrator are guarantee that security methodology is set up to secure workers, visitors and organization possessions.

Guarantee a protected working and visitor environment to lessen the danger of damage and mishaps. Finishes mishap reports expeditiously in case a visitor or worker is harmed.

Supervise shifts which incorporate: day by day choice making, booking, arranging while upholding measures, item quality and cleanliness.

Examine and resolve objections concerning sustenance quality and administration.

Duties

Handling and taking care of the day to day operations and managing all the staff and workforce

Should take care of all the day to day routines of the ...