COMMUNICATION

Communication in Health and Social Care Environment

Table of Content

Introduction1

Using Standard ICT Packages2

Word Processing2

Spread Sheets2

Database3

Information Retrieval3

Internet3

Intranet4

Emails4

Image Software4

Integration of Communication and IT Tools4

Benefits of Using ICT5

Impact of Legal Considerations in Use of ICT6

Conclusion7

References8

Communication in Health and Social Care Environment

Introduction

The modern era has seen a rapid change in the processes of almost all the sectors involved in an economy. The reason behind such rapid change is the use of advanced technologies and information systems. Every now and then, there has been an introduction of a newer and more efficient technology, which helps in reducing the human efforts and saves the time of organizations. These organizations tend to utilize such advancements in the technologies to have a competitive advantage over their competitors. The use of advanced technologies also helps the organization to achieve economies of scale through minimizing the overall cost of the organization.

Information and Communications Technology (ICT) are a broader and more extended perspective of information technology. The term is used to stress upon the role of information and communication as an integrated approach, using all the communication means and tools in a unified manner to increase the efficiency of the organization (Chetley, 2006). The purpose of ICT is to use all the enterprise software and computers to enable the users of the organization for accessing, storing, transmitting, and manipulating the information of the organization.

One of the sectors which have also been benefited from the use of ICT is the health and social care sector. ICT has allowed the sector to improve their services for its users through minimizing the time of service delivery while maximizing the quality of services. This paper will discuss the use of ICT in the health and social care sector, by highlighting standard ICT packages. Furthermore, it will draw attention towards the benefits of using ICT for the sector and people associated with it. Finally, it will analyze the impact of legal considerations in the use of ICT on the sector.

Using Standard ICT Packages

The use of advanced technologies allows the health and social care organizations to maintain their databases in an efficient manner. Though, it is required for organizations to access which tools need to be utilized for enhancing the overall performance of the organization. There are numerous information and communications technologies which can be utilized by these organizations to deliver a high quality service to its users (Perron, et.al, 2010). Some of the notable technological tools include word processing, spread sheet, database, information retrieval, internet, intranet, email, and image software

Word Processing

Word processing is a simple, yet very useful, tool used by the health and social care organizations. It allows the services providers to prepare medical letters, reports of the users, and for other reporting purpose

Spread Sheets

Spread sheets are used by these organizations to input data and information about the each individual user. It is also used for modifying and formatting the available data as and when it is required. Furthermore, data and information are being sorted and filtered using the spread sheet software, which allows the ...