Communication

Communication Process

Introduction

Communication is a process of sending and receiving messages with some meaning attached to it. The main elements of a communication process include the sender as a source, communication medium and a receiver. (Roy, 2010, 9-12) The sender encodes a meaningful message; the receiver decodes the message and perceives it. After receiving the message, it depends on the receiver whether he/ she want to respond to it or not. The medium of communication is a way through which messages are communicated from one person to another.

Types of communication

Based on Channel

The process of communication gets majorly classified into two type verbal and non-verbal communication. (Bostrom, 2008, 369-388)Verbal communication includes the oral and written communication whereas the no-verbal communication includes facial expression, body language, gestures, pictures etc.

Verbal Communication

Verbal communication gets divided into oral and written communication. Oral communication gets referred to the words spoken in the process of communication. It is either by face-to-face, on the phone or the voice chat by using internet. The spoken words gets affected by pitch, voice modulation, volume, speed and clarity. (Hodge, 2001, 368-485) The other one is written communication. It includes email, letter, reports or any type of written material. The written communication igets affected by the writing style, grammar, precision, clarity and completeness. (Duffy, 1998, 112-158)

Non-verbal Communication

The non-verbal communication is referred to the all the signs and attitudes displayed while speaking or verbal communication. This also includes gestures, postures and gross body movements. (Linnell, 1997, 112-196)Facial expressions also play an essential part in the process of communication. Gestures such as smiling, hugging or hand shaking convey different emotions. Some non-verbal communication is also in the form of signboards, paintings, pictures and sketches.

Based on style

Communication can be classified on the basis styles into two types: formal communication or informal communication.

Formal Communication

Formal communication includes a ...