CHALLENGING BEHAVIOUR

Impact of Challenging Behaviour on Social Care Staff

By

[Faculty's Name]

[Department or ]

ACKNOWLEDGEMENT

For this piece of work, I acknowledge and want to thank my teaching staff, family and friends for the support and assistance they provided me throughout the completion phase. Their belief and guidance made me able to complete this study by countering various hurdles.

Signature: ______________________

_______________________

DECLARATION

I declare that all the information and data, presented in this research, is my personal research effort and no external assistance has been taken for it. I further declare that this work is not submitted to any academic institution and at any educational or professional level. All the information in this research presents my personal views and observations and they are not associated with the academic institution.

Signed: __________________ ________________

ABSTRACT

Challenging behaviour is perceived as a burden on carers and the people in the area of concern. Challenging behaviour is often described as when a person serves a long portion of the day in a socially un-appropriate and mal-adjusted behaviour. It is often a scenario that the person in question, despite patiently explaining, the care defies or becomes disturbing. The challenging behaviour, for example, as a piercing cry for help, constantly running around or as screaming fits can be observed. The behaviour of the person described without reference to the environment, is often described by the terms restlessness, agitation, restlessness and hyperactivity. Generally, it should be noted that it is not the term related to a psychiatric or neurological diagnosis. The effectiveness of social care staff depends largely on the social worker, his knowledge, experience and personal qualities. However, professional liability specialist determined not themselves, but the values and behavioural principles adopted by professional organizations. Values and behaviours of social work are reflected in the behavioural code of the profession, which serves as a benchmark practice. Behavioural code dictates the rules of conduct to which the profession are required to coordinate their actions in order to be worthy members of a professional organization. Keeping the relation between challenging behaviour and social setting in mind, this study determines the extent of challenging behaviour in a social care setting. The study analyse the effects that the challenging behaviour has on the social care team and individual social care workers.

ACKNOWLEDGEMENT2

DECLARATION3

ABSTRACT4

CHAPTER 01: INTRODUCTION7

Background7

Aims and Objectives7

Structure of the Remaining Thesis8

CHAPTER 02: LITERATURE REVIEW9

The Concept of Challenging Behaviour9

Prevalence of Social Care Setting10

Training for Tackling Challenging Behaviour12

Therapeutic Crisis Intervention Training13

Managing Challenging Behaviour Patients in a Social Care Setting14

Legal Legislation to Protect Social Care Staff16

CHAPTER 03: METHODS18

Mixed Method Research18

Resource Techniques Available18

Primary Research19

Secondary Data19

Qualitative Research20

Semi-structured Interviews21

Literature Search21

Behavioural Considerations22

Validity22

CHAPTER 04: RESULTS AND ANALYSIS24

Demographic Data of Survey Respondents24

Interview Analysis25

Incidents of Challenging Behaviour25

Confidentiality of the Participants26

Problem of Paternalism among Social Workers26

Limitation of Resources among Social Care Staff Members27

Change in the Attitude according to the Need27

Emotional and Supportive Role28

CHAPTER 05: CONCLUSION AND RECOMMENDATIONS30

REFERENCES33

APPENDICES36

LIT Dissertation Ethics approval Form36

Interview Questions39

CHAPTER 01: INTRODUCTION

Background

Social care staff and psychologists working in the troubled situation require sustained attention and stress. The only unvarying thing of which is its constant ...