Case Study - A New Employee Scheduling System

Case Study - A New Employee Scheduling System

Major facts

The director of Human Resources for Baptist Health System, an integrated network of nonprofit hospitals, physician clinics, and home medical services wishes to implement a new software application to upgrade and automate employee-related scheduling;

Frank is a person in the organization's Office of Technology (OT) who has the skill set required by the director;

The director has permission from Frank's boss, Jane, to use some of his time only if it doesn't interfere with his regular duties;

Scenario 1 - the director sends Frank an e-mail stating that he ...