Business Communication



Business Communication

Request Letter

March 3rd, 2012

Dorothy Valentine

ABC Merchandising Service,

1234 Riverside Rd.

Virginia Beach, VA 23509

Dear Mr. XYZ,

I received the catalogue you sent me last week. After carefully reviewing all the models and specifications I would like to get the price quotation and a few other details regarding some of the juicers that the company is willing to purchase. We are very much satisfied with the product's quality that you are providing and are very much willing in establishing trade relations with your esteemed company. Regarding the juicers that we are considering to order, I would like to know the following things:

How much each unit of the juicer will cost?

If company plans to buy the juicers in bulk quantity will the price vary?

Are there any discount deals available?

What after purchase services will your company be offering?

How much time are you going to take to get the order delivered?

The student's cafeteria is currently getting refurnished and we have to get the cafeteria's work finished latest by 31st March. It would be really appreciable if you reply to our queries as soon as possible so that we can finalize the decision regarding purchasing the juicers. In addition to the juicers, if you think there are any other items which are essential for our cafeteria then send us their detail as well.

Regards,

ABC

Purchasing Department Head

Bad News Letter

March 3, 2012

Dorothy Valentine

1234 Riverside Rd.

Virginia Beach, VA 23509

Dear Mrs. Valentine,

I am following up on your letter dated June 8, 2011, where you informed ABC's Equipment & Music Unlimited of your dissatisfaction with your contract and services with our company.

I apologize for the problems you are experiencing, and for any inconvenience this may have caused you. We appreciate letters like yours. It lets us know what areas of miscommunication our company needs to make improvements in. In your case, we ...