BUSINESS COMMUNICATION

Business Communication

Business Communication

Step 1 - Recap and analyze the relevant facts

Communication emerged in the community to exchange information for mutual understanding and coordinated actions of people in various fields of human activity. Without communication, no organization would exist. If somehow eliminate the flow of messages circulating in the organization, it will cease to exist. Communication permeates all activities in an organization; it is an important working tool for the integration of organizational units (May, Steve, et al, 2005, p. 36-39). Communication is the means by which increases the efficiency of the organization, employees set goals are realized, provided the necessary level of interaction with business partners, competing firms, customers, suppliers and customers. Clearly the existing communication in organizations is present to help solve all the problems faced by the organization. Communication is the object of study of many sciences: sociology, political science, cultural studies, psychology, linguistics, computer science, etc (May, Steve, et al, 2005, p. 36-39).

Step 2 - Determining the Root Problem & Step 3 - Identifying the Problem Components

Currently, the term "communication" has several meanings:

The communication of any object's material and spiritual world, and 2) communication, information transmission from person to person (interpersonal communication), and 3) communication and exchange of information in society (social communication) (Cheney, Christensen, et al, 2004, p. 63).

A common notion of communication often serves the information exchange between people, groups and organizations. Communication - "transmission of information from person to person, the type of interaction between people, involving exchange of information" (Cheney, Christensen, et al, 2004, p. 63).

One type of communication is a business communication, which is defined as a process of interaction between business partners, designed to organize and optimize a particular type of objective activity: industrial, scientific, educational (Robert, Craig, 2001, p. 125). The effectiveness of business communication depends on understanding, coherence and clarity of priorities arising from the subjects engaged in a common cause, their commitment to the convergence of objectives, improved partnerships. For effective communication is necessary that the partners understand each other, that is, speak the same language, have a common social experience (Robert, Craig, 2001, p. 125). "Communication is the human ability to make contact with other people and to ensure that he understood," said John Adair (Montana, Patrick, et al, 2008, p. 333). The scientist allocates the following components of communication: social contact (people involved in the process of communication must be in contact with each other), total vehicle (both sides in the process must use a common language or means of communication), transmission (message must be clearly transmitted), understanding (the message must be obtained, correctly understood and interpreted) (Montana, Patrick, et al, 2008, p. 333). Business communication involves the implementation of the following conditions:

Bound by all the participants of communication contacts, regardless of likes and dislikes.

Subject-targeted content of communication.

Compliance with the formal role of the principles of interaction, taking into account job roles, rights, and functional responsibilities, while maintaining the chain of command, and business etiquette.

The interdependence of all participants in business communication and to achieve ...