Operations strategy is concerned with setting broad policies and plans for using the resources of a firm to best support its long-term competitive strategy. Twentieth Century Fires Ltd operations strategy is comprehensive through its integration with corporate strategy. The strategy involves a long-term process that must foster inevitable change. An operations strategy involves decisions that relate to the design of a process and the infrastructure needed to support the process. Process design includes the selection of appropriate technology, sizing the process over time, the role of inventory in the process, and locating the process. The infrastructure decisions involve the logic associated with the planning and control systems, quality assurance and control approaches, work payment structures, and organization of the operations function. Operations strategy can be viewed as part of a planning process that coordinates operational goals with those of the larger organization. Since the goals of the larger organization change over time, the operations strategy must be designed to anticipate future needs. A Twentieth Century Fires Ltd operations capabilities can be viewed as a portfolio best suited to adapt to the changing product and or service needs of the Twentieth Century Fires Ltdcustomers (¶, 2).
In the business world, organizations have to compete with companies that produce similar goods. To be successful against the competition, an organization must have a competitive strategy. Without a competitive strategy, the Twentieth Century Fires Ltd would have a difficult time in competing successfully for the duration. The strategy of an operation is based on how the competitive environment is changing and what the business needs to do in order to meet the future and current challenges. The development for a business of the operations processes and human resources has to be on a platform that would give the business a leading edge. Once the Twentieth Century Fires Ltd has a clear understanding of the direction they are heading, then the Twentieth Century Fires Ltd can have a more competitive organizational strategy.
The Twentieth Century Fires Ltd that one is employed installs fire sprinklers for commercial and residential properties. The operational strategy is one where the Twentieth Century Fires Ltd is in competition with other companies that are in the same field to get the same type of jobs. Certain individual's within the Twentieth Century Fires Ltd who are estimators are assigned to watch and bid for jobs that come to market. The job and supply cost plays an important factor for this Twentieth Century Fires Ltd to be profitable. If the Twentieth Century Fires Ltd is awarded a job, the estimator gets involved to obtain quality supplies in the quantity that the job needs and at the cheapest price possible in order to stay below the job contract. Twentieth Century Fires Ltd can be profitable and successful if the estimator's can stay below the cost of the job.
The owner is not a well liked individual and the employees want him to ...