C20 FIRES

Twentieth Century Fires Ltd (task 1)



Abstract

In this study we try to explore the concept of “Informational Technology Outsourcing” in a holistic context. The main focus of the research is on “Twentieth Century Fires Ltd.” and its relation with “company's sustainability and progression”. The research also analyzes many aspects of “Operations management” and tries to gauge its effect on “Twentieth Century Fires Ltd.”. Finally the research describes various factors which are responsible for “Information Technology Outsourcing” and tries to describe the overall effect of “Operations Strategy” on “Twentieth Century Fires Ltd.”

C20's ITO

Construct C20's ITO and map the main fireplace processes

To give a brief introduction, we shall be discussing the operational situations that the company intends to make with reference to information technology outsourcing (ITO). In addition to the above, we shall also focus upon the purpose and objective of highlighting the main processes defined with reference to fireplace processes (Brown, 2008, 10).

Introduction to the company

With the discussion undertaken, Twentieth Century Fires Ltd., more formally labelled as C20, have been established to prove safe, reliable and non-malleable fireplaces, which would assist people to survive through the winters or can enhance of the entire room where the fireplace has been located (Brown, 2008, 10).

The company has been working on delivering and transporting quality and cost-effective fireplaces to different shelters and households. Located closely with the M60 Motorway, the company has managed to maintain a strong bonding with its close target, Manchester, making it easier for the company to identify and target their market. The main processes involved in the fireplace installation imply removing, refurbishing, replacement or any one of the processes involved while the customer comes to the website for gaining an insight regarding what form of services could be undertaken. In case any item is unavailable at that moment of demand in the inventory of the company (specifically for the glazing tiles), company single handedly manufactures it for the client. The tiles from the manufacturing centre are then bought in, and immediately glazed and put to fire as per the customer's discretion and requirement specified (Brown, 2008, 10).

C20's ITO

One of the most important strata in which a company must excel, especially keeping in consideration of the constant and iterated developments prevailing in the modern world surrounding us, is information technology. Maintain a strong hold of both current and potential customer on an online user interface could give the company a competitive edge in order for them to survive for a longer period of time. The same forecast applies to C20 and their seeped-in networks and relationship management with clients online. As an early advocate of the medium, the company has a great deal of experience using the internet and is skilled at keeping its profile high on the major web search engines (Brown, 2008, 10).

For maintaining a strong customer portfolio, management information system has been developed in order for companies a strong, effective and time-specific information delivery and data dissemination, which would help create fast, ...