Role of Team Performance in Moscow SMEs

By

ACKNOWLEDGEMENT

I would like to thank my supervisors, friends and family, without their support this research study would not have been possible.



DECLARATION

I adjudge that the entire content of this dissertation is entirely my own work; the content used in this dissertation has not been submitted before in any educational institution and represents my own opinion.

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ABSTRACT

The purpose of this study is to develop a framework, which assists managers of SMEs in Moscow for understanding the beliefs and behaviours of employees from different cultural backgrounds. This study seeks to explore important factors related to cultural diversity, personality differences and improved intergroup experiences. This research Explore the importance of team management practices within organisations working in Russian firms, highlight the impact of diversified management practices on the organisations in Russia, and elaborate on the challenges faced by managers, who are involved in managing diversified teams. For this particular study, the researcher used quantitative research approach. In this study, the researcher used random sampling. The sample for this study consisted of 100 Russian individuals, employees of famous organisations in Moscow. For this study, the research used a questionnaire as an instrument to collect data. The number of male and female participants is equal, i.e. 50 male employees and 50 female employees. The ages of the employees will range from 25 years to 60 years. As this research, study has focused on the importance of teamwork in Organisations in Moscow. There were some problems in the team communication of organisations in Moscow as it was observed. In the analysis of the responses given by employees of the organisations in Moscow, it can be observed that employees had a perception that there was some problem with the flow of communication in the team and at times, there was a problem of feedback in the organization, as well. Thus, it can be concluded that Team Performances have a significant role in organizations' triumph and organisations can be successful if the teamwork is managed effectively.

TABLE OF CONTENTS

ACKNOWLEDGEMENTII

DECLARATIONIII

ABSTRACTIV

CHAPTER 1: INTRODUCTION1

Introduction1

Background of the Study1

Hypothesis testing3

Problem Statement3

Purpose of the Study4

Aims and Objectives of the Study4

Research Questions5

Rationale of the Study5

Significance of the Study6

Ethical Concerns7

Limitations of the Study8

Summary8

CHAPTER 2: LITERATURE REVIEW9

Introduction9

Teams formulation in organisations9

Team Effectiveness13

Team Attributes and Team Performance17

Team Performance and Maslow's Hierarchy of Needs Team Scores18

Problem of Teamwork in the Organisations in Moscow19

Planned Team Activity20

Employee Performance20

Diversity Management23

Cultural Framework and Managerial Practices23

Theories of teamwork Dealing25

Theoretical Framework of the Study30

CHAPTER 3: METHODOLOGY33

Introduction33

Research Methods33

Sampling Method36

Sample Selection36

Instrument37

Data Analysis37

Justification of Mixed methodology37

Limitations of the Research Method39

Validity and Reliability39

Summary40

CHAPTER 4: ANALYSIS AND DISSCUSSION41

Introduction41

Analysis41

Discussion of the Findings51

Summary62

CHAPTER 5: CONCLUSION AND RECOMMENDATIONS63

Conclusion of the study63

Implications of the Research65

Recommendations66

Recommendations for Future Research67

REFERENCES69

APPENDIX76

Questionnaire76

CHAPTER 1: INTRODUCTION

Introduction

In this chapter, the introduction of the overall study was discussed in depth. In the first chapter the aims and objectives are defined the chapter. At last, the summary of overall chapters was also discussed in this chapter.

Background of the Study

Today, in many companies and organizations, teams are an important part of how work is performed and ...