QUALITY MANAGEMENT

Quality Management

Quality Management and Healthcare Delivery

Introduction

Quality management has been defined as a technique which is used to assure that all characteristics concerning the design, development and implementation of product or service are handled in an effective and efficient manner. The role of quality management is very important. The reason for this is that it guarantees that certain standard are congregate during high volume production. Healthcare, quality management has achieved considerable attention since the number of injuries and deaths was increased due to the medical error.

Healthcare has experienced a dramatic change in health care financing, delivery and consumerism. This dramatic change came very late to the healthcare industry along with the quality management. This was due to the reluctant look of the industry to implement the innovative and performance breakthroughs. Hence, after the many cases of death and injuries, healthcare industry has focused on the quality as termed quality control and quality assurance along with focusing on the usefulness of the quality management strategy, performance improvement and Information systems. All these are interrelated with to the delivery of healthcare. If the healthcare planning is not effective, then ultimately the delivery of the healthcare will has a major impact. However, same with the Performance improvement, Information systems, if they are not properly controlled and managed will have more adverse impact in the delivery of healthcare. Nevertheless, these things have a direct relationship with the healthcare delivery (go.galegroup.com).

Discussion

Quality Management of healthcare Delivery offers a structure in order to help hospital in communication, in monitoring and constantly improvement in entire characteristic of health care delivery. It also shows the evidence that in order to a proper organized, system within the healthcare leads to the lower heath care cost. In the present national environment, a highly structured approach to the pursuit of quality is essential. The quality framework is related to the planning among care givers, health care managers, and others as a means which are not met and needed in hospitals.

Strategic Planning and Healthcare Delivery

Strategic Planning provides a framework for organizational activity that could lead to better performance and greater sensitivity of the organization. Managers have found that defined mission of the organization provides proper direction and guidance to employees in their activities. The organizations work for better for it and take more sensitive to a changing environment. The success of strategic planning is the power of anticipation, initiative and timely response of change, supporting their actions not on hunches, but a method, plan or software, thus setting organizational goals and defining procedures adequate to achieve them. Strategic planning helps set priorities, to concentrate on the strengths of the organization, helps to treat problems in the external environment changes (Komashie, Alexanderet al., 2007).

Strategic planning is deciding about future decisions, either in the sense of defining what has to be decided or in the sense of deciding how to decide. This entry discusses alternative conceptions of Strategic planning, its place in social science theories, and some of the applications of Strategic planning in ...