When we talk about performance assessment, it is a systematic process and periodic quantitative and qualitative estimation of degree of effectiveness, with which people carry out activities which are their responsibilities developed through their position. The procedure for assessing the human resource is commonly known as performance evaluation, and is usually made ??from formal assessment programs, based on a reasonable amount of information about employees and their job performance.
Discussion
The purpose of performance Assessment is to guide the performance in order to achieve the best possible compromise of people in their jobs as a means to obtain optimum performance and satisfaction. Most employees try to get feedback on how their activities and people who are responsible for the direction of other employees must evaluate the individual performance to decide what action to take. Informal assessments based on the daily work which are necessary but insufficient.
The advantages of performance assessment
Improving performance through feedback
Helps determine who deserve compensation
It helps to consider who may be promoted or promoted budgets, separated, or transferred
You can identify training needs and development
Used to plan professional development from the standpoint of the employee
The disadvantages of Performance Assessment
Difficulties in gathering information about performance.
Difficulty of performance analysis of the individual.
Standards unclear.
Independent of the actual performance factors are used to qualify (age, race, sex).
Measuring Performance Assessment
The management accountants must be involved in the establishment of the performance measurement and make use of these measures as there is a strong relationship between the development of action plans, approval of the application and the results of performance measures. It is necessary to take into the consideration the financial and non-financial factors that certainly reflect in the production priorities (Khan H., Halabi A., Sartorius K., 2011).
Performance Indicators for the role of Production-Operations
Dimension
Indicator
Economic
Unit production costs
Profitability
Inventory turnover
Return on investment
Indirect and total costs of material
Competitive
Market share
Customer service
Variety of Products
Delivery on time
Customer delivery time
Customer satisfaction
Operation
Speed ??of development products
Compliance with specifications (quality of the processes of manufacture)
Time equipment changes
Total production time
Acquisition time / shopping
Performance measures in large manufacturers.
Economic dimension
Competitive dimension
Operational dimension
Average cost of total production
Profitability
Inventory turnover
Return on investment annual average
Productivity
Turnover
Profit Margin
Financial liquidity
Percentage on-time delivery
Variety of Products
Unit cost of product
Perceived quality
Product Delivery
Customer satisfaction
Product Features
After-sales services
Product Life
Manufacturing cycle time
Average inventory in process
Capacity utilization and available resources
Fulfillment of production plans
Compliance with specifications
Average delay of orders
Rejection rate / loss
Major manufacturing competitive priorities and some measurement criteria.
Priorities
Examples of measurement criteria / attributes of operation