ORYX AND CONTINUOUS QUALITY ASSURANCE (CQI)

ORYX and Continuous Quality Assurance (CQI)

ORYX and Continuous Quality Assurance (CQI)

Efforts to integrate the principles of continuous quality improvement (CQI) in health care are underway for a decade. To realise the lessons of this ten years of know-how, senior organizational managers and experts in the area of wellbeing care were interviewed. This select group agreed that there are concrete accomplishments: the tactic of assigning blame for the mistakes of individuals are gradually giving way to focus on the detection of problems in the process, has a new focus on customer care health, and many interesting ...