ORGANIZATIONAL QUALITY IMPROVEMENT PLAN

Quality Improvement Plan

Quality Improvement Plan

Purpose/Introduction:

The mission of Royal Hospital is to provide quality health care which recognizes the inherent human worth and dignity of all persons, and to make Royal Hospital programs and services available to all without restriction; to create a healing environment where physicians, allied health professionals and staff work together to provide personalized care; to be a leader in advocating high quality health care programs and developing resources to satisfy the primary health care needs of the citizens of Royal Hospital service area; and to operate in an ethically and fiscally responsible manner without compromising the patient and patient care needs.

Consistent with this mission, Royal Hospital goal is to provide care that is:

Safe - avoiding injuries to patients from the care that is intended to help them;

Effective - providing services based on scientific knowledge to those who would

benefit, and refraining from providing services to those not likely to benefit;

Patient centered - providing care that is respectful of, and responsive to, individual patient preferences, needs, and values and ensuring that patient values guide all clinical decisions;

Timely - reducing waits and potentially harmful delays;

Efficient - avoiding waste, including waste of equipment, supplies, ideas and energy;

Equitable - providing care that does not vary in quality because of personal characteristics such as gender, ethnicity, geographic location, and socioeconomic status.

To achieve this goal, all employees of Royal Hospital Hospital will participate in ongoing and systematic quality improvement efforts. Royal Hospital quality improvement efforts will focus on direct patient care delivery processes and support processes that promote optimal patient outcomes and effective business practices.

This is accomplished through peer review, clinical outcomes review, variance analysis, performance appraisals, and other appropriate quality improvement techniques. Royal Hospital Quality Improvement Plan demonstrates Royal Hospital hospital's commitment to improve the quality of ...