NURSE PRACTITIONERS IMPACT ON PATIENT SATISFACTION
Nurse Practitioners Impact On Patient Satisfaction
ABSTRACT
Recent organizational and strategic expansion in the NHS have altered nursing practice. Policies such as Liberating The Talents (DH 2002), The NHS Plan (DH 2000) and the nationwide scheme for nursing (DH 1999) illustrate the eagerness of the government to maximise the assistance of nurses. Consumer approval has taken on expanded prominence since The Patient's Charter of 1991, the Darzi report one time afresh emphasised the need for services to be persevering centralised, as well as clinically propelled and in the local area directed in alignment to do well (DH 2008). The NHS should become a consumer-orientated service and the patient's know-how of the NHS is undergoing a revolution. Accident and Emergency Departments are the front doorway to the NHS. The care obtained has a direct effect on a patient's insight of the whole service. Therefore the scribe, a up to date matron of an misfortune and crisis service will discover through this publications reconsider the function of nurse practitioners and if they really can influence on persevering approval and the value of care provided.
Table of Contents
ABSTRACTii
INTRODUCTION1
Aim of the Literature Review1
Focus Question and Rational1
METHODOLOGY4
Research Design4
Criteria of Search5
Hierarchy Of the Method6
LITERATURE REVIEW8
Chapter 1 - The Role of the Nurse Practitioner8
Chapter 2 - Communication10
Chapter 3 - Quality of Care12
Reduced Waiting Times14
CHAPTER 4 - Patient Satisfaction15
Management of change: Theories and Models of change17
S.W.O.T Analysis18
Change Proposal19
Benefits Of A Nurses Practitioner19
Reason For Change20
Outcomes20
Key members involved in the implementation of the Nurse Practitioner20
Summary23
DISCUSSION AND ANALYSIS24
REFERENCES32
INTRODUCTION
Aim of the Literature Review
The aim of this publications reconsider is to ascertain if nurse practitioners influence upon persevering approval with in the misfortune and crisis setting (A&E). The outcome of an expanded publications seek will be reconsidered and the appearing topics will be critically appraised. The scribe will present a change suggestion founded on the outcome of this reconsider, suggesting the introduction of nurse practitioners into the author's department and will talk about the feasibility and advantages of such.
Initially the scribe will analyze the delineation of the nurse practitioner function, discovering matters round teaching, responsibility and autonomy. The sections will then analyze key components in relative to persevering approval for example connection, value of care, decreased waiting times, and continuity of care, wellbeing advancement and education. The scribe actually works in an A&E Department which sees 98,000 new attendees each year.
Focus Question and Rational
Do Nurse practitioners influence upon patients' approval in the Accident & Emergency department?
The increase in attendances of A & E Departments blended with political change has disputed A&E Departments and compelled them to develop in latest years.
Services have been modernised, and as a outcome of these organisational alterations, one of the large-scale trials that extends to be faced is the workforce. The European Working Time Directive has underscored the need for a reconsider of the health workforce. With the decrease of Junior Nurses hours. The scribe works in a believe in west London. There is a fast revenue of health employees every 4 ...