Italia is a locally-owned pizza outlet that will be positioned as a unique blend of fast-food restaurant joint using the company's creative approach of reflecting the company's image and detail presentation. Italia will provide a mishmash of excellent food, distinctive price package, a vibrant culture within elegant surroundings. In today's highly competitive environment, the company's main priority is to establish one outlet in a strategic location of Cambridge. Later, effort will be initiated towards further development of more outlets in neighboring cities and eventually outside of UK.
Table of Content
Introduction5
Objectives5
Mission5
Keys to Success6
Development & Status6
Business Location and Facilities8
Products/Services9
Product Description / Competitive Comparison9
Future Offerings10
Value Meal10
Private Parties11
Operations11
Employee Management11
Employees Motivation and Productive13
Empowerment and Teamwork14
Organisational Ethics15
Performance Management16
Risk Management17
Industry / Market Analysis17
Food Service Industry (Restaurants & Fast-Food)18
Fast-Food Scene18
The Restaurant Scene19
Target Market / Market Location & Customers20
The Competition23
Competitive Strategy23
Marketing Plan & Sales Strategy24
Market Penetration24
Marketing Strategy24
Monitoring the promotional plan26
Marketing Effort27
Marketing Mix27
Relationship Marketing28
Customer Value29
Employees as value creating assets29
Suppliers as assets30
Financial Data & Projections30
Financial Objectives / Sales Forecast30
Expense Forecast31
SWOT Analysis32
Managing Finance33
Break-even Analysis33
Projected Profit and Loss34
Projected Cash Flow35
Projected Balance Sheet36
Business Ratios37
References39
ITALIA Pizza Business Plan
Introduction
Company Description
“Italia,” operated under Cambridge Foods Inc., is a single unit, medium-size bistro dishing out mouth-watering and extremely delicious pizza, served in fine-dining ambiance.
Objectives
Goals of the business are:
Establish a compelling presence as a successful local pizza outlet and obtain significant market share in Cambridge' (and eventually, the entire UK) pizza restaurant industry
Make Italia a favorite destination spot for tourists, preferred “leisure sanctuary” for young professionals, choice eating joint of expatriates and city locals
Expand into a string of outlets by the year 2010 and sell the franchise to neighboring metropolitan cities
Mission
Italia endeavors to become UK's most successful pizza outlet, starting with one small but cozy dining outlet located within the nucleus of Cambridge, heavy traffic and major commercial establishments as a “market tester.” It will strive to be a leader in the local fast food brand in the marketplace. Its focus will be to serve high-quality pizza at great value and provide customers the total experience of fine dining and an elegant lifestyle amidst the hubbub of city life.
Keys to Success
To succeed in this business, founding owners must:
Produce a distinctive, pioneering and delightful menu that will differentiate the restaurant from the rest of the competition
Control costs at all times, in all spheres and execute a conservative yet non-traditional approach to growth policy. Though people in management will provide adequate funding to open more than one outlet, the group also seeks to be on the safe side of the business
Keep customers happy and satisfied with all of its product and service categories, from food to customer-staff relationships
Carry out excellent alliance with suppliers and competitors
Promote good values of company culture and business philosophy
Development & Status
The company was incorporated in August of 2008; founders are ABC (who functions as the company President) and XYZ (Vice President and Chief Financial Officer). An appropriate location for its first bistro was found last January of the current year and lease negotiations are in ...