[Internet banking]

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ACKNOWLEDGEMENT

I would like to take this chance for thanking my research facilitator, friends & family for support they provided & their belief in me as well as guidance they provided without which I would have never been able to do this research.

DECLARATION

I, (Your name), would like to declare that all contents included in this thesis/dissertation stand for my individual work without any aid, & this thesis/dissertation has not been submitted for any examination at academic as well as professional level previously. It is also representing my very own views & not essentially which are associated with university.

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ABSTRACT

The research will provide information about the internet banking. This study will supply data on diverse facets of internet banking, benefits, handicaps and how Internet banking is distinct from customary banking. Introduction of Internet banking conduit is the identical as the more probable the introduction of ATMs couple of years earlier. Internet banking boasts numerous kinds of services to clients in a befitting, thus, has a likely future change or banks to alter the common passages of delivery. In future, such traditional branch banking would not get abolished, but they would provide services very differently than they do today. Most banks would advance the present tendency to open parts in new locations and positions with partners for example shopping centres, or advance the parts to encourage electrical devices channels.

TABLE OF CONTENTS

ACKNOWLEDGEMENTII

DECLARATIONIII

ABSTRACTIV

CHAPTER 1: INTRODUCTION1

Background1

Rationale1

Theoretical framework2

Research questions2

CHAPTER 2: LITERATURE REVIEW3

1. Internet Banking Concept5

2. Definition of Internet Banking6

3. Description of services6

Advantages and disadvantages6

Internet banking and traditional banking8

How internet banking works10

CHAPTER 3: METHODOLOGY12

Research Design12

Literature Search12

CHAPTER 4: DISCUSSION13

CHAPTER 5: CONCLUSION18

REFERENCES20

CHAPTER 1: INTRODUCTION

Background

Internet banking has led to unprecedented growth. The main reason is, of course, comfort. Use online banking saves time and effort. Unlike training to spend hours in the ranks of attention from banks and other financial institutions, users can perform a series of operations with only a computer and Internet access. (Heffernan 2008, 39)

Best technology today has helped many companies in different industries to meet growing customer demand. The use of Internet, in particular, revolutionized the way people use so many things on the web, shopping, chat with friends and family to sell things. However, not all customers are willing to try Internet banks because some of them do not know how to use or do not want to try for fear that his account was hacked. Others prefer a traditional bank, since they are still technically and technologically advanced. (Hair 2009, 38)

Rationale

In any case, there are advantages and disadvantages of using the Internet bank. The use of this service has many advantages, one of them is that you can do banking transactions anywhere in the world 24 hours a day, 7 days a week, such as paying bills or checking your account, making it very convenient on your part. The great thing about banking online is that they never close, what they give you flexibility and access to your money at any time of day. You can also even handle online ...