INFORMATION SYSTEMS DEVELOPMENT

Information Systems Development

Information Systems Development

Information System plays vital role in the success of any organisation. Today in the era of competition and globalisation, Information Systems development is essential for an organisation to survive in the customer dominant market. Most of the companies nowadays go on board with the latest Information System, in this alteration many organisational, managerial and technical complications arise which serve as the resistance towards change and ultimately leading towards failure.

IS development and implementation is a complex process and its success ratio is less than its failure (Armstrong 2007 8). The IS failure itself has always been challenging to define because of its complexity. One of the management and organisational aspect leading towards system failure is not meeting the expectations even though the system performs as intended. Researchers have defined it differently such as inability to meet the stakeholders' expectations (Beynon-Davies, 1995).

The data warehouse provides an organization with an additional means of communicating needs and product status with suppliers and customers throughout the supply chain. Manufacturing and retail organizations are giving their suppliers selected access to a data warehouse where the suppliers can track inventory levels, sales, and product quality. This gives the suppliers the information they need to minimize stock-outs, trim inventory, reduce overproduction, and improve their own asset turns and improve product quality. This also gives the data warehouse owner the ability to negotiate favorable terms, conditions, and discount levels which should flow directly to the bottom line.

The following list contains examples of such intangible benefits: 1) Better and faster decisions If decision makers had better access to more accurate and timelier information, (Kimball Reeves Ross 2008 85) would they be able to make better decisions and to make these decisions more quickly? Would these decisions result in more sales and more revenue and profit? Would responding to a customer more quickly close a sale that might otherwise be lost? While we may not be able to quantify these results, most of the people who are now getting this more complete, higher quality and more up-to-date data believe it is highly valuable. Organizations sometimes operate without sufficient timely information about their operations.

Lack of information about product profitability, quality control, customer satisfaction, competitive pricing, and other critical information robs the organization of what they need to make the tactical and strategic decisions that spell the difference between profitability and loss. Questions ...