Improving Organization Retention Paper

Improving Organization Retention Paper

Introduction

Employee retention is an important concept and task of an effective human resource management system. Employee retention is necessary to retain and sustain the best employees of the organization, in order to keep up with the level of performance that is required, while not letting the employees to join the competing firms instead. This case scenario is based on issue of employee retention faced by the hotel named JC Casino. Being an independent consultant, I will look into the problems being faced by the company and will suggest certain measures for improvement in the overall employee retention strategies.

Discussion

Work Motivation Theories and Their Applications at JC's Casino

Motivation is formed as a phenomenon under the influence of internal factors (needs) and external (incentives) of the employees. The system of personnel motivation is most effective when it acts on the aspects that are consistent with the inner motives of the employee. There are many theoretical and experimental approaches to the study of workplace motivation (Trice & Beyer, 1993). However, we would describe two of the most applicable ones in for the given scenario:

Maslow Theory of Motivation

According to Maslow's theory, employees have certain needs and wants that drive them to either a better performance or a declines motivation to produce efficiently. Managers can benefit from the principles of Maslow's theory in the payment of employees and motivate them to work through to identify the needs of individuals and the degree of fulfill, and focus on the unmet needs when choosing a method of stimulation so that the influential role in motivating employees at work (Judge, 1993). Peoples' motivations are based on five types of needs (in descending level of the hierarchy):

The need for self-actualization and personal power;

The need to respect;

The need for membership in a particular social group;

The need for security; and

Physiological needs (Judge, 1993).

In Maslow's viewpoint, need becomes a motivator only after lower needs are met in the hierarchy of needs. Managers should also understand that workers are not all motivated in the same way and do not all move up the hierarchy at the same pace. They may therefore have to offer a slightly different set of incentives from worker to worker (Carsen, 2002). At JC Casino, the problem lies that too few men are handling too many things at the same time. They are too overwhelmed handling these things and need breaks at regular intervals. Handling other people is translated into a negative response on the customers while they feel the staff is too busy to cater them. Hence, this would undermine the self-actualization and personal powers of the employees and they would end up doing nothing effectively. In addition, to enjoy their work and, of course, the satisfaction they need to feel that everything they do has real value. When people are happy with the work they are doing it well.

Two-factor theory of motivation F. Herzberg

The theory of two factors by F. Herzberg relates to the motivation of the employees, ...