In Stage 1, the business process described focused mainly on the reestablishment of the Hometown Deli. This would take place through the introduction of technology and striving for customer satisfaction. Not only will it cause the organization to be more easily accessible, it will allow better archiving of information, better inventory management, timely execution of orders and also open allow the business to progress beyond being the local hotspot. The option of adding technology will allow the restaurant to access markets that were previously unreachable (Berman and Hagan, 2006).