Decision making is a vital component of Fairfield Dental Practice. Decisions that are based on a foundation of knowledge and sound reasoning can lead the company into long-term prosperity; conversely, decisions that are made on the basis of flawed logic, emotionalism, or incomplete information can quickly put a small business out of commission (indeed, bad decisions can cripple even big, capital-rich corporations over time). All businesspeople recognize the painful necessity of choice. Furthermore, making these choices must be done in a timely fashion, for as most people recognize, indecision is in essence a choice in and of itself—a choice to take no action. Ultimately, what drives business success is the quality of decisions, and their implementation. Good decisions mean good business for Fairfield Dental Practice. Much of the decision making was based on sound personal knowledge and experience, but without the underpinning of hard factual evidence.
In Fairfield Dental Practice all decisions are about problems, and problems shape context at three levels. The macrocontext draws attention to global issues (exchange rates, for example), national concerns (the cultural orientations toward decision processes of different countries), and provincial and state laws and cultures within nations. The mesocontext attends to organizational cultures and structure. The microcontext addresses the immediate decision environment—the organization's employees, board, or office.
Decision processes differ from company to company. But all companies need to take these three context levels into consideration when a decision needs to be made. Fortunately, economical ways to obtain this information are available and keep the cost of preparing for decisions from becoming prohibitive. In Fairfield Dental Practice the decision-making process is an on-going daily occurrence and with my position it repeats itself on a daily basis. Josephson's decision-making model, The Seven-Step Path to Better Decisions, embraces an ethical decision-making process, which is vital for the Scorpions. Since it is such a small company, one very poor decision could ultimately destroy our existence. That is why critical thinking is such a vital part of any decision-making model we utilize. Some of the decisions I make will affect the whole Scorpions organization. Sometimes John Goldbloom let the owner review all of the information gathered during the decision-making process on a large corporate deal because it makes me feel more comfortable knowing that John Goldbloom have his approval as well. Tecker, Bower and Frankel (1999) wrote that three basic functions exist: set the direction of the organization, ensure that sufficient resources are available to accomplish the direction, and ensure the desired outcomes are achieved." (p.47). In many instances, some consequences are irreversible so it is very important to pick out as many possible options as possible and be aware of how your decision will affect those around you. Making a decision on a personal matter versus a business decision are two very different things and the consequences of a business decision can affect a large number of people. Josephson gives two techniques to help reveal the potential consequences while making an ...