Dell Inc.: Changing the Business Model (Mini Case Study & Analysis)

VI. Information Technology (IT)

(a)

The Objective of the company is to continue with their direct marketing model, as well as make their presence in the world via retail outlets (Baumann, 1). The current strategy of Dell is as follows

Improve the core business.

Shift the portfolio to higher-margin and recurring revenue offerings.

Balance liquidity, profitability, and growth (Hunger, 5).

Yes, the objective and strategy of the company is clearly stated.

Yes, they are consistent with the company's mission and the internal and external environment. (CI#2)

(c)

The current IT performance and the development phase are very weak ...