CASE STUDY ON DELL

Case Study on Dell

Case Study on Dell

Answer # 1

The Dell organization used the human relation approach and customer satisfaction approach. The company's success, says that the important role of this approach. According to the organization People are the backbone of the organization, however, with the HR strategy behind the success of Dell draws attention to the presence of significant components. Dell, the world's largest computer company has its regional offices spread across 5 continents and more than thousand employees, has 65 units in production and management. This success of them are truly based on its human relation approach they strongly believe that giving value to their employees lead their organization to success, People are the backbone of the organization, the approach focuses that in order to meet the needs resulting from current and future capabilities to develop its own internal development and the focus on a wide range the organization should value their human resources ,by valuing them they start owning the company ,this motivation factor leads the company to produce the best product in the market remain the largest computer company in the world. There are four components that make up the culture that gives success to the organization; The first is to admired and trusted large company, the second one is to have the excellent team work and opportunities provide by the organization the third component is to give great rewards, and another component is offering the great development opportunities. The approach focuses that the organization always tries to build a fair and equitable work environment; they want the best people in the global market and are competing to get the capabilities. In addition, training funds, there are additional programs such as developmental tasks. Learning and development of the employees are very important for any company as this organization is focusing on the human relation approach for conducting the best operations worldwide that's why it is very vital to have the learning and development of the workforce so that they can give their 101% to the organization, it meets the needs of both business and the employee. Dell is spending too much amount on the learning and development of their employees. Dell wants their employees to be competitive and willing to create value for the company ,what they want are the following things they should be customer focus, team members must be a commitment to clients, flexible, agile and can cope with structural change, demonstrate attention to detail, be honest and diligent. They should have competitive skills and understanding of ownership.

The second approach is valuing its customers dell company uses for its best operation is the valuing their customer approach, customers are very important for any organization ,if customers are happy with the products then that company flourish more and more. The organization introduces the strategy in the market in that strategy the focus was directly sell customized computers to the clients ,dell took an initiative and reduced the steps involved in the distribution ...