Good customer service is the lifeblood of any business. Customer service can offer promotions and slash prices to bring in as many new customers as customer service want, but unless customer service can get some of those customers to come back, their business won't be profitable for long. In this paper we have reviewed two articles given in the bibliography section.
Discussion
Good customer service is all about bringing customers back. And about sending them away happy - happy enough to pass positive feedback about their business along to others, who may then try the product or ...