Poor clientele Service With Best Buy

Poor clientele Service With Best Buy

Poor Customer Service at Best Buy

Introduction

Best Buy has four subsidiaries that represent the Best Buy. Best Buy credit card, Geek Squad, Best Buy online, and Best Buy brick and mortar store; all have their own individual customer service method.

Problem

This is confusing and extremely un-user friendly to customers because each customer service method has it's own phone number and customer service rules.

Causes of Problem

The three things that are possible causes for the poor customer service are varied establishment periods, market strategy, and reduction in liability.

1) Varied Establishment Periods:

Best ...