CULTURAL DIVERSITY

Cultural Diversity

Cultural Diversity

Consider a top management team working at Worldwide Telecommunications, whose members are responsible for different parts of their organization (e.g., sales, operations, finance, etc.). While discussing methods for improving the company's financial performance, the team member responsible for sales suggests starting the manufacture of a new product as quickly as possible, while the team member responsible for manufacturing disagrees because she wants to move slowly in an effort to maintain quality and avoid costly liability claims. This is just one example of interest asymmetry: “[T]he degree to which team members have divergent interests in a given situation” (Hofstede, ...