COMMUNICATION

Physician-Centered vs. Collaborative

Physician-Centered vs. Collaborative

Ineffective communication among health care professionals is one of the leading causes of medical errors and patient harm. A review of reports from the Joint Commission reveals that communication failures were implicated at the root of over 70 percent of sentinel events. When asked to select contributing factors to patient care errors, nurses cited communication issues with physicians as one of the two most highly contributing factors, according to the National Council of State Boards of Nursing reports.5 In a study of 2000 health care professionals, the Institute for Safe Medication Practices (ISMP) found intimidation ...