CARE POLICIES/PROCEDURES

Customer Care Policies/Procedures

Customer Care Policies /Procedures

Quality within the HVAC industry is the key ingredient to achieving customer satisfaction. The HVAC industry is very competitive, and without a quality product that meets and satisfies the customer's needs, Carrier could not maintain the level of success and reputation for which they are currently are recognized for. Carrier's global product manufacturing must meet the highest level of quality standards along with assurance that every piece of equipment will meet the same quality requirements regardless of its origin. Carrier must continue to strive to improve the manufacturing processes in order to meet global demands ...