Business Communication

Executive Summary

The effective communication assist organization is reducing the number of duplicate activities and delays. The researchers and theorists claimed that if the inter-departmental communication is weak then there are high chances of delays in operations which results into lower productivity. Problem in this scenario is the communication gap that occurs between different people of an organization with diverse background. We can here take an example of a multinational corporation that has its network scattered throughout the globe. In this organization, people belonging from various countries collaborate with each other to get the business going. In addition, differences in the significance of nonverbal behaviors may provide for misunderstandings in intercultural communication. Thus different cultures regarding the manner and extent to which such gestures, eye contact, touch behavior and emotional facial expressions while communicating occurrence or desirable. Non-verbal expressions are so important that in the literature, when it comes to issues such as eye contact, spatial distance and touch behavior, distinguishing between 'contact cultures' and non-contact cultures.

Business Communication

Background

In the era of globalization and international cooperation increasing importance is given to skillful intercultural communication. Thus, cultural diversity in organizations is no longer was seen as a disintegrating agent, but on the contrary, as an argument needed for development. Taking the subject of cross-cultural differences should be noted that: "Each group has a specific culture, the maintenance of its integrity basis for collective identity - feelings and values associated with a sense of continuity between generations, the memory of the past and the image of a common destiny. Culture, as a product of collective identity is inevitably a factor differentiating the group, the source of the differences. The globalization of culture and its phenomenon includes only partial and meets with criticism, if it would mean the hegemony of a value system and way of life.

The concept is easiest to define cultural diversity, saying that there are in a group or organization whose members differ from one another in terms of gender, age or nationality Importantly, this definition draws attention not only to the aspect of multilateralism, but also gender and age as the differentiating elements that can cause conflicts in groups. This factor highlights the definition of culture, which is the sum of all the ways in which groups differ from other groups (Chitakornkijsil, 2010). This is very important; it is customary for the everyday thinking that cultural differences affect only the cooperation between representatives of different nationalities. However, such an approach can be defined as the difference between international and it is significantly narrowing this subject.

Problem

Problem in this scenario is the communication gap that occurs between different people of an organization with diverse background. We can here take an example of a multinational corporation that has its network scattered throughout the globe. In this organization, people belonging from various countries collaborate with each other to get the business going. Problem occurs especially when information is shared between different resources of the organization.

Organizations effectively integrate their employees (of different sexes, races, ...