BUSINESS COMMUNICATION

Business Communication

Business Communication

Introduction

In this assignment I have been asked to present quarterly sales information in an in-person meeting to a group of stakeholders that includes managers, salespeople, and customers.

I have been asked to answer a number of different questions before I present my information to the audience. The following questions will be answered in this paper.

Business Communication

Communication is one of the most important skills that an individual can possess when presenting to a group of people. The audience should always be focal point of the presenter as communication is an important foundation and can often determine the success or failure of a message being received. (Locker, 2008, 18) When communication is done properly it can build respect and trust between groups and help identity the issues at hand. The presenter must have a good understanding of the audience's culture in order to effectively communicate with the group.

In this assignment I have been asked to present quarterly sales information in an in-person meeting to a group of stakeholders that includes managers, salespeople, and customers. I have been asked to answer a number of different questions before I present my information to the audience. The following questions will be answered in this paper.

1. What are audience characteristics you need to consider?

2. What communication channels would be appropriate and why?

3. What are some considerations that you must keep in mind given the diversity of the audience?

4. What would you do to ensure that your message is effective?

Before you can prepare a presentation you must consider the characteristics of your audience. I know that my audience consists of managers, salespeople, and customers of this particular organization. Because I have identified my audience I now have a better understanding of the audience's knowledge of the subject. I also understand their interest in the subject; I understand that the different groups of individuals may only be interested in certain results of the quarterly sales information that is being presented. Managers and salespeople may have different subject knowledge than the customers. I will needs to address the different needs of all parties in attendance. I will have to customize certain parts of my presentation in order to address the specific needs of each group within the audience. I will also need to understand what the audience is expecting to learn from my presentation. I should be able to meet and exceed their expectations and the audience ...