ASSIGNMENT 1

Assignment 1 - Communication in Health and Social Care

Assignment 1 - Communication in Health and Social Care

Case Study - Part 1

1.1 Theories of Communication & Health and Social Care

With reference to scenario 1 that shows that the lack of attention given by the doctor, due to which patient was unsatisfied with the prescription for the antibiotics, as patient was confused with the cause of the skin problem. In relation to this, it can be said that the doctor should pay attention to patient, in a way that the patient get the opportunity to clearly describe:

What he or she is feeling?

Is there any pain, he or she is suffering from?

What are the precautions like what to eat etc.?

Thus, it is important that the communication process is an important aspect in the health and social care setting. In relation to this, it is important for the doctor to allocate proper time to each patient and listen to their concerns.

Moreover, pertaining to theories of communication in health and social care, it is imperative and essential for the doctor to know that the communication and health is a term that indicates a particular way of seeing, understanding, acting and establish links between these social fields. It is distinguished from other similar designations, such as health communication.

In addition to this, the teaching of the health and social care should aim to develop communication among the doctors in order to work in the close relationships with the patients and users of health care and social services. The doctors should also be aware of the problems that a patient is having in his or her professional life due to illness, as he or she may require medical certificate; for that reason, appropriate time should be allocated to the patients.

By learning the opportunity to develop the ability to perform duties in a professional manner that is, ethical, aesthetic, hygienic, ergonomic, health promotion, rehabilitation, habilitation and educational, the doctor can be able to satisfy the needs of the patients. This will further guide the doctors in developing an empathetic attitude and takes responsibility for patients (Atie van, Heidi-Ingrid & Heli, 2008).

Furthermore, theories of communication in health and social care also guide in developing doctors' knowledge of occupational health, safety and ergonomics to reduce the risk of injury to patients, users and staff. Use of medical and other technical equipment and information technology operations should also be included in clinical practice.

1.2 Communication Skills in Health and Social Care

The effectiveness of communication between health professional and patient has become increasingly valued. Considering that its effectiveness or failure is, in principle, a consequence of the ability of who serves, the need to improve it is evident. It is incumbent upon health professionals that are doctors to identify and adopt the core elements for effective communication with their patients and, similarly, inform the patients and their representatives (Guo, 2009).

Work in the field of health requires more than just good communication, but this is essential for effective practice in health ...