An investigation of Performance Appraisal in the State Bank of India, Hyderabad

By

ACKNOWLEDGEMENT

No words can express my appreciation and gratitude to my research advisor _______ through the course of this research, Professor _____has taught me numerous values that extend well beyond the realm of human resource management. His emphasis on dedication to work and his valuable and practical insights of life are some of the major highlights of my education at The University _________. To Professor _____, I say with great respect, thank you very much.

It is a great honour for me to have Professor _______ on my dissertation committee. His insightful suggestions and comments are a major asset to this research. I learned so much from Professor ______, and I will always remember him as a truly superb teacher. To Professor _____, I am greatly indebted.

I would like to thank Professor ______ for his contribution to this research. Professor _____ has provided me with essential input and guidance as an outside member of my committee. His remarks and suggestions are greatly appreciated.

I would like to thank _____________ for the support they had provided me throughout the research project.

I would like to thank _____________ for their support and help in this research.

DECLARATION

I [type your full first names and surname here], declare that the contents of this dissertation/thesis represent my own unaided work, and that the dissertation/thesis has not previously been submitted for the academic examination towards any qualification. Furthermore, it represents my own opinions and not necessarily those of the University.

Signed __________________ Date _________________

TABLE OF CONTENTS

ACKNOWLEDGEMENTII

DECLARATIONIII

CHAPTER 3: METHODOLOGY1

SECTION 1: METHODOLOGY1

Introduction1

Overview of Research Approach2

Overview of Qualitative and Quantitative Research Approaches3

Overview of the mixed method research approach4

Rationale for employing a qualitative study4

Research method and design appropriateness5

SECTION 2: RESEARCH DESIGN7

Literature Search7

Inclusion and exclusion criteria8

Data analysis8

Data organization9

Searching for alternative explanations9

Qualitative data analysis10

Secondary data analysis10

Research Questions10

Justifying the Research Question10

SECTION 3: RESEARCH INSTRUMENTS12

Research tool utilized12

Unstructured in-depth interviews12

Secondary data collection12

Questionnaires13

Justification of research tools13

Participants of the research14

Interview participants14

Survey participants14

Population and sampling14

Population14

Sampling procedure15

Sampling frame15

Sample16

Informed Consent16

Confidentiality17

Validity17

REFERENCES19

CHAPTER 3: METHODOLOGY

Section 1: Methodology

In the literature review we had covered the concept of performance appraisal in-depth. Limited studies; however, pertain to impact of performance appraisal on the profitability of a bank. The purpose of this mixed method exploratory study is to make an analysis of the performance appraisal system of State Bank of India.

Chapter 3 provides a detailed outline of the research design of the proposed study. This chapter also expands on the elements of the research design, in particular, the research approach of the proposed study. In considering methodology for the proposed study, the researcher considered three approaches. This chapter will expand on these three approaches, including the qualitative approach, quantitative approach, and mixed methods approach.

In order to develop practices and policies that drive desirable behaviour, it is necessary to understand the common experiences of those that have experienced a phenomenon and the assumptions that they hold (Yin 2008, 36). This qualitative phenomenological study was performed to make an analysis of the performance appraisal system in the State Bank of ...