Workplace Design

Workplace Design

Introduction

The impact of workplace design on organizational efficiency and occupier satisfaction has been the subject of extensive research and analysis. A variety of workplace forms for commercial offices have been derived from the application of what have become known as integrated workplace strategies (IWS), a concept introduced in 1993 by the CRE 2000[1, p. 1]. This system combines the nature of the physical settings, the information technology that supports it, the nature of work patterns and processes, and the organizational culture and management. These strategies have been developed as workplace design solutions, and adopted and adapted by organizations to enhance the pursuit of productive performance, superior operational efficiency and reduced occupancy costs.

This paper explores the theoretical background to the development of these workplace strategies and, by means of a post-occupancy evaluation study of the reconfigured accommodation of an international company, seeks to identify those factors which are most significant for space users and which influence personal and corporate

Result

Demographics

What is your primary Knoll office location?

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

New York

24

88.9

100.0

100.0

Missing

System

3

11.1

Total

27

100.0

From the above table it can be seen that all the respondents office is located in New York.

What is your job category?

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Administrative

6

22.2

25.0

25.0

Individual Contributor/Sales

13

48.1

54.2

79.2

Manager

1

3.7

4.2

83.3

other

4

14.8

16.7

100.0

Total

24

88.9

100.0

Missing

System

3

11.1

Total

27

100.0

The above table reveals this fact that most of the respondents are in the sales department.

What type of workspace do you sit in?

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Private Office

1

3.7

4.2

4.2

Workstation

20

74.1

83.3

87.5

Other

3

11.1

12.5

100.0

Total

24

88.9

100.0

Missing

System

3

11.1

Total

27

100.0

From the above table it can be seen that most of the respondent sit in a work station.

What is your generational affiliation?

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Born between 1963 and 1978 (Gen X)

6

22.2

25.0

25.0

Born between 1946 and 1962 (Baby Boomer)

10

37.0

41.7

66.7

Born before 1946 (Silent Generation)

8

29.6

33.3

100.0

Total

24

88.9

100.0

Missing

System

3

11.1

Total

27

100.0



Form the above table it can be seen that majority of the respondents are Baby boomer.

Location/Frequency of Work Activity

Descriptive Statistics

Statistics

Primary workspace working by myself.

Collaborating with others in my primary workspace.

Meeting rooms.

Spaces for training activities.

Locations other than my primary Knoll office (i.e. customer site etc.).

N

Valid

23

23

23

22

23

Missing

4

4

4

5

4

Mean

3.5652

3.9130

3.0435

2.3636

2.8696

Std. Deviation

.94514

.79275

.92826

.78954

1.01374

Primary workspace working by myself.

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Never

1

3.7

4.3

4.3

Sometimes

11

40.7

47.8

52.2

Frequently

7

25.9

30.4

82.6

Constantly

4

14.8

17.4

100.0

Total

23

85.2

100.0

Missing

System

4

14.8

Total

27

100.0

Collaborating with others in my primary workspace.

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Sometimes

8

29.6

34.8

34.8

Frequently

9

33.3

39.1

73.9

Constantly

6

22.2

26.1

100.0

Total

23

85.2

100.0

Missing

System

4

14.8

Total

27

100.0

Meeting rooms.

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Never

2

7.4

8.7

8.7

Rarely

2

7.4

8.7

17.4

Sometimes

13

48.1

56.5

73.9

Frequently

5

18.5

21.7

95.7

Constantly

1

3.7

4.3

100.0

Total

23

85.2

100.0

Missing

System

4

14.8

Total

27

100.0

Spaces for training activities.

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Never

2

7.4

9.1

9.1

Rarely

12

44.4

54.5

63.6

Sometimes

6

22.2

27.3

90.9

Frequently

2

7.4

9.1

100.0

Total

22

81.5

100.0

Missing

System

5

18.5

Total

27

100.0

Locations other than my primary Knoll office (i.e. customer site etc.).

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Never

2

7.4

8.7

8.7

Rarely

6

22.2

26.1

34.8

Sometimes

9

33.3

39.1

73.9

Frequently

5

18.5

21.7

95.7

Constantly

1

3.7

4.3

100.0

Total

23

85.2

100.0

Missing

System

4

14.8

Total

27

100.0

Workspace Functional Assessment

Descriptive statistics

Descriptive Statistics

N

Minimum

Maximum

Mean

Std. Deviation

Variance

The overall size of my primary workspace meets my work needs.

22

3.00

5.00

4.4091

.59033

.348

The amount of work surface space (desk table) in my primary workspace is right for my work tasks.

22

2.00

5.00

4.3636

.72673

.528

I can adjust/move features within my workspace (monitor arm task light seating freestanding table etc) to easily share information/collaborate with a visitor.

22

2.00

5.00

4.2727

.76730

.589

The arrangement of work surface storage chair computer display etc. in my workspace supports my heads down work needs.

22

2.00

5.00

4.1818

.73266

.537

I have adequate storage within my workspace to support my work process.

22

1.00

5.00

3.6818

1.21052

1.465

The supplemental lighting (i.e. task lighting desk lamp) in my workspace is appropriate for the work that I do.

22

2.00

5.00

4.2273

.68534

.470

The natural lighting in my primary workspace is right for the work I do.

22

3.00

5.00

4.4091

.66613

.444

When needed I can work with confidential materials in a secure manner within my primary workspace.

22

1.00

5.00

2.6818

1.21052

1.465

The design of my workspace allows me to make a smooth transition between solo work and collaboration with others within my workspace.

22

3.00

5.00

4.1818

.66450

.442

The overall layout of the interior space on this floor ...