WOLSELEY PLC

Wolseley Plc

[Institution Name]Wolseley Plc

Introduction

Wolseley plc is one the largest and leading companies operating across the globe. The core business of the company includes providing heating and plumbing products as well as building products to the professional, construction market. World's largest distributor of heating products and health and a major player in the distribution of timber and building materials, Wolseley is a leading company with 2006 revenues of 20 billion Euros, established in 1887, the English group has developed at the international level and expertise in distributing products and services for demanding customers: building professionals (Wolseley, 2011).

WOLSELEY GROUP IN THE WORLD

Listed on the London Stock Exchange and New York, Wolseley has developed activities increasingly specialized and confirms its position as the undisputed leader on the market with the Building Distribution of:

More than 5,200 outlets in 28 countries, mainly in Europe and North America

78, 200 employees

Sales up 25% on last year

A dynamic external growth strategy: the group has spent 1.3 billion Euros to acquisitions during the year 2005/2006 (ended 31 July 2006). Mission and Values

Leveraging the strengths of the businesses of Wolseley group, the company creates and enhances the value for their stakeholders.

Corporate Social Responsibility

The company clearly realizes the importance of the growing need of the business as well as carefully take up the responsibility of addressing the issues and need of sustainability. The key success factor for the company lies in the fact of sustainability, and practicable strategies to move up the growth ladder in the market. The corporate social responsibility activities of the company include:

Ensuring that it offers customers timber products from verified sources, through a chain of custody scheme 2.Having its environmental management activity verified through ISO 14001 certification

Leading the industry in the field of sustainable transport

Creating the innovative Sustainable Building Centre

Implementing award-winning health and safety initiatives

Creating a strong and responsive corporate responsibility management structure

Promoting the highest standards of fleet safety among its commercial vehicle and car drivers

Recycling an increasing proportion of the waste it produces in the course of its operations

Encouraging staff to become involved in voluntary and charitable activities

Corporate Values

A Priority: Customer Satisfaction

Policy services Wolseley owes its success to its large mesh points of sale throughout the country, teams heavily involved as well as a constant exchange with professionals. Making customer satisfaction a priority, Wolseley's objective is always to better anticipate and meet their expectations. The Group has marketing tools (satisfaction surveys, customer panels, quantitative and qualitative studies) and to provide customers with a comprehensive response in terms of products and services. Boasting strong regional roots, signs of Wolseley have actual capital trust from their customers, reinforced by the professionalism of the 3600 sales advice, ambassadors of the spirit of close dear to the Group's values.

Develop Support for Its Employees: The Passion for the Job

Wolseley believes in the potential development of its employees, real wealth and lever of growth. Passion for business, performance, teamwork and entrepreneurship, are fundamental criteria to evolve. The synergies between activities lead to the development of creative concepts and ...