Week 2: Main Post

Week 2: Main Post

NDNQI

Quality in health care is a broad term that encompasses many aspects of assistance. It can be defined as "a set of attributes that includes a level of professional excellence, efficient use of resources, minimal risk to the user and high satisfaction by customers, considering essentially all the existing social values”. To evaluate the quality of care, it is necessary to recognize and to be acquainted with the concepts and general settings, optimally, operational criteria and indicators. Thus, allowing the comparison of data between sectors of the institution, and other (Montalvo, 2007).

There are ...