Software as a service (SaaS) is often referred to software on demand which is provided by independent software providers ISVs or is provided by Application Service Providers ASPs. These types of software are related to a software delivery model in associated data of the software and software itself is hosted centrally on the cloud (Greer, 2013). These types of software are generally accessed through internet browsers. SaaS is comparatively a new trend, and it has become as common delivery model for various business applications, such as messaging and office software, database management software, customer relationship management software, information system software, human resource management, invoicing, customer management and accounting software etc. The main benefit behind company acquiring such software reduces the cost of hardware and software of the company by outsourcing to SaaS (Blokdijk, 2008).
Discussion
Software as a service (SaaS) is often referred to software on demand which is provided by independent software providers ISVs or is provided by Application Service Providers ASPs. These types of software are related to a software delivery model in associated data of the software and software itself is hosted centrally on the cloud (Greer, 2013). These types of software are generally accessed through internet browsers. SaaS is comparatively a new trend, and it has become as common delivery model for various business applications, such as messaging and office software, database management software, customer relationship management software, information system software, human resource management, invoicing, customer management and accounting software etc. The main benefit behind company acquiring such software reduces the cost of hardware and software of the company by outsourcing to SaaS (Blokdijk, 2008).
There are few businesses that have not used SaaS concepts. SaaS is attractive for the businesses due to its efficiency and financial saving. SaaS are web based applications that uses high speed internet and cloud storage to develop and online business services and these services can be accessed from any device having web browser and an access to internet. Therefore, it is also the mean of increasing the usage of smart phones and tablets. In fact it a powerful business tool that provide access to a business's workforce to an application which before are accessed only through desktop devices. These types of software are useful companion of tablet pc. It helps manager to manage the business and get information from anywhere (Menken, 2008).
There are various SaaS providers in client services some of them are discussed later and one among is the chosen application for further discussion.
ClientTrack is a SaaS application provided for managing client services such as case management with reporting features for health care, social and human services for improving efficiency (ClientTrack, 2013).
Bio-optronics is a management system that provides efficiency in management of patients, scheduling and other healthcare and other supportive functions (Bio-Optronic, 2013).
LeonardoMD is a web based management system, which is related to scheduling, billing and charting from anywhere (LeonardoMD, 2013).