USER SATISFACTION

User Satisfaction

User Satisfaction

In line with the design considerations associated with technology use, the study of human-computer interaction is also concerned with the degree to which users accept the rapidly changing technology systems in today's workplace. User acceptance is important to designers, systems management, and those interested in task productivity. Resisting the technology advancements, and in many cases the change in the way work is conducted, can indicate to decision makers that alterations in design may not be the only area to address. Focusing on the individual and organizational factors associated with user interaction with technology, researchers in organization ...