Training - Mediation in Universities

Training - Mediation In Universities

Conflict Resolution Training

Conflict is a normal part of any relationship. Sometimes they are even considered healthy for some relationships. Dealing with conflicts and managing to resolve them can be a crucial procedure. Conflicts mainly arise when there is a difference of opinion between people. The disagreement can start over the difference in values, different mind sets, motivation, desires or even different ideas (EDCC, 2013).

Conflicts can easily arise among youngsters as well specially students studying at Universities or Colleges. There should be proper training and guidance given to the students at Universities/Colleges to seek success in Conflict Resolution. They should consider various different training and counseling methods for students like, facilitation, mediation and conflict training. Conflict Training can involve techniques like reflective listening, assertion, mirroring and communication skills that can help in achieving satisfactory results for both parties that are involved in the conflict.

The Universities and Colleges must carry out regular training and workshops for students to learn conflict resolution skills and also help in the collaboration of different students through interactive activities (Utexas.edu, 2013).

In order to achieve a healthy and peaceful atmosphere for students in Universities and Colleges, the specialists or the trainers that are in charge of conflict resolutions, they should study carefully and understand the components that bring about conflict, such as cultural conflict, gender differences, social classes, different religions etc.

Universities and Colleges must encourage participation from all the staff and faculties to collaborate to work together in the conflict resolution programs. In this report, we have examined the various Conflict Resolution Programs that are being introduced at Universities and Colleges based in United States of America.

Austin Community College

The staff or the employees that are trained for conflict resolution and serve as mediators or negotiators, they are provided with the training at the Center for Public Policy Dispute Resolution, and/or the University Of Texas School Of Law. All the mediators are trained to maintain impartiality and complete confidentiality for all matters concerning Conflict Resolution. The guidelines that the mediators are supposed to follow are all mentioned in the Code of Ethics of the Colleges.

There is an entire mediation committee setup at the Austin Community College that is in charge of conflict resolutions. The committee may involve Human Resource Vice President and other employees who do not need to serve as mediators like administrator, faculty member, classified employee and technical employee (Austincc.edu, 2013).

Howard Community College

There is an entire Mediation and Conflict Resolution Centre (MCRC) setup at Howard Community College. MCRC is a not for profit organization that provides an entire range of services that are even for free. MCRC's mission is to provide the best education and training for conflict resolution at Howard Community College.

The services that MCRC provides at the Howard Community College are: • Community Mediation- This form of mediation is done with the assistance and guidance of an entire team of neutral and highly skilled ...