Training and Performance Management

Question 1) Describe how to plan and implement a successful training program. What exact methods will be used for training - describe four methods.

A successful training program is one that meets the needs of the training. Training is a wise investment made by any organization. There are four steps that are essential in effective implementation of the training program. These are discussed hereunder (Infande, 2005).

Effective training starts with need analysis. Here, the trainer has to understand why the training is needed and what the expected outcomes of the training are. There is a need for the organization to ask what kind of training will meet the needs of the organization. In addition, there is a need for the trainer to identify who are the people who need the training and why.

In the second phase, there is a need to develop the training programs.

In the third phase, the training program is delivered. There are several techniques that can be used for this. These include on-the-job training, seminars, one-on-one training, workshops, and group training.

Lastly, it is imperative to evaluate the impact of training. This will not only help in the improvement of the training program but will also assess how much the learners have gained from the training.

Question 2) Define 4 types of rating errors in performance management and explain how to minimize them.

Performance management refers to the evaluation and measurement of an employee's performance over a course of time. This is also used to evaluate him and critical decision regarding the promotion and growth of employees are based on this performance management report. The four types of errors in this performance management are described hereunder (Malik, 2007).

Halo Effect - This error happens when the person measuring the performance places too much importance on a single ...