The Relationship between Process Optimization And ERP Implementation

ACKNOWLEDGEMENT

I would take this opportunity to thank my research supervisor, family and friends for their support and guidance without which this research would not have been possible. Especially my late father, whom I think of every day.

DECLARATION

I, (Your name), would like to declare that all contents included in this thesis/dissertation stand for my individual work without any aid, & this thesis/dissertation has not been submitted for any examination at academic as well as professional level previously. It is also representing my very own views & not essentially which are associated with university.

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ABSTRACT

An enterprise resource planning (ERP) system is a business management system typically managed with computers. The goal of an ERP system is to integrate and coordinate a variety of business functions, including payroll, accounts payable, materials management, quality management, plant maintenance, sales and distribution, project management, and human resources management. ERP systems trace their origins to materials requirement planning (MRP) systems, which evolved in the early 1970s. The MRP system was designed to help manufacturing organizations plan their production and procurement operations and was originally conceived as a means of specifying what material should be ordered and when the order should be placed. Subsequently, MRP systems evolved to MRP II systems or manufacturing resource planning systems. These systems covered more aspects of business, including job costing and limited financial applications. ERP is the result of the continued push by developers of MRP II systems to cover more business applications. Now ERP can, in theory, integrate several different software applications to provide a user interface that does not require the users to navigate between disparate software/hardware platforms.Systems or business planning (ERP for Enterprise Resource Planning) can integrate all data and all the workflow of an enterprise in a standardized system based evenly on software and hardware independent. The main feature of ERP systems is the unified database, which contains all data from various systems in your company and makes them available to all services. Although, originally, ERP systems were mainly used in the manufacturing sector, to plan the use of resources across the entire enterprise, their application was extended and the term is now used in a broader sense to describe embedded applications for communication and sharing of data and streamlined issue reporting within an organization. At best, ERP systems are intended to cover all the basic functions of an organization whatever the type or sector. Whether a corporation, non-profit or government, everyone can benefit from the successful implementation of an ERP.

TABLE OF CONTENTS

CHAPTER ONE: INTRODUCTION6

1.1Background6

1.2Aims and Objectives of Study16

1.3Hypotheses17

1.4Rationale18

1.5Summary19

1.6Research Design20

CHAPTER TWO: REVIEW OF LITERATURE21

2.1Introduction21

2.2ERP Project23

2.3Technology24

2.4Organization24

2.5User25

2.6Project management25

2.7Organizational change: significance and measurement28

2.8Defining organizational change29

2.9Measurement of change30

2.9.1Outcome measures30

2.9.2Process measures30

2.9.3Combining conclusion and process measures31

2.10Organizational change about data technology31

2.11The function of experience32

2.12Overcoming information barriers33

2.12.1Formal training33

2.12.2Social context of change34

2.12.3Change as contrast to other organizations35

2.13Dynamics of change36

2.14Processes Optimization36

2.15How to do process optimization38

2.15.1Decide what to be optimized and why38

2.15.2Collect current processes40

2.15.3Global processes level42

2.15.4Processes with departmental links43

2.15.5ERP systems as 'Business Enablers'43

2.16Complex project44

2.17Complexity of ERP projects and Organizational ...