Healthcare issue has become an enigma in most of the developed countries of the world (Stephen, 2011). Although, there is the most advanced medicine present, it is neither available consistently and is much too expensive to afford by a majority. Further, there have been many deliberations on the quality of care provided by the health care providers mostly which falls short of the satisfaction level.Therefore, high performing health care systems are needed to address the health challenges faced today (WHO, 2011).The health care provided by the hospitals is significant as it shapes the public ...