The Effectiveness Of The Selection Process And Recruitment In An Organization: A Case Study Analysis If Mc Donald's

ACKNOWLEDGEMENT

My thanks go out to all who have helped me complete this study and with whom this project may have not been possible. In particular, my gratitude goes out to friends, facilitator and family for extensive and helpful comments on early drafts. I am also deeply indebted to the authors who have shared my interest and preceded me. Their works provided me with a host of information to learn from and build upon, also served as examples to emulate.

DECLARATION

I [type your full first names & surname here], declare that the following dissertation/thesis and its entire content has been an individual, unaided effort and has not been submitted or published before. Furthermore, it reflects my opinion and take on the topic and is does not represent the opinion of the University.

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Abstract

The process of recruitment has been one of the important priorities of any organizations in respect to hire the organization and to provide consumers satisfaction through better services. Therefore the process of recruitment of selection in any organization is done very carefully and with huge responsibility. Like many other organizations, the food chain services has also made a great development in the recruitment and selection process and therefore has implemented processes that has lead to more careful process that is related to the hiring. With many different and huge recruitment and selection centres, McDonald's follows a slope on the market to be more careful in hiring. This has been done to get employees more aligned with their goals and decrease turnover. Compared to the former selection process, in which young people completed a curriculum in stores and were hired after an interview with the manager, the efficiency increased. There has been different other methods and the processes implemented that has to the development of McDonald's with the proper reforms and developmental processes for the betterment of the employees and for the organization. On the other hand, many other processes like referral programs, benefits like few facilities and compensations are also provided to the employees in order to improve the services that are provided to the organization. This dissertation aims to find out the most effective and efficient methods of recruitment and selection. From the data analysis, questionnaire survey, and the interview the results will be found. Further, the flaws and the gaps will also be highlighted in order to make this process effective and efficient. Table of contents

ACKNOWLEDGEMENTII

DECLARATIONIII

ABSTRACTIV

CHAPTER1: INTRODUCTION1

1.1.Introduction1

1.2.Background1

1.3.Problem statement2

1.4.Aims and objectives2

1.5.Research questions3

1.6.Rationale of the study3

1.7.Structure of the study3

1.8.Time Scale4

1.9.Limitation of the Research4

CHAPTER 2 LITERATURE REVIEW6

2.1Introduction6

2.2Recruitment6

2.3Process of recruitment and selection7

2.4Recruitment Source theory/Model(Recruitment Process theory)8

2.5Person-organization model of recruitment9

2.5.1Perceived person-organizational fit10

2.5.2Perceived person-job fit10

2.6Exemplary Recruitment Research Integrating Signaling Theory and/or Person Environment Fit10

2.7Context of Variables for recruitment and selection11

2.8Recruitment and the Resource-Based View12

2.9Individual Attributes12

2.10Organizational Attributes13

2.11Organizational Size and Age13

2.12Organizational Conditions13

2.13The Importance of an Effective Recruitment & Selection within an organization: internal recruitment and selection14

2.14word-of-mouth referrals15

2.15The importance of recruitment and selection15

2.16Benefits of Recruitment & Selection Skills16

CHAPTER 3: ...