TECHNOLOGY-IT

Business Skills for e-Commerce

Table of Contents

Introduction2

Structure and aims of Royal Catering Services2

Core business functions of Royal Catering2

Aims and relation to stakeholders2

The Impact of e-Commerce on Royal Catering Services3

Global impact of e-Commerce on society4

Designing of e-Commerce Solutions5

Investigate market potential for an e-Commerce opportunity5

Current e-Commerce systems of Royal Catering5

Financial implications of an e-Commerce solution5

Design an e-Commerce solution6

An online portal6

Hosting your Web site7

Evaluation of the suitability of an e-Commerce solution7

References8

Business Skills for e-Commerce

Task 1

Introduction

Royal Catering service is a small business that offers catering delivery to their clients all through the local area. The business of Royal Catering was established in 1998, which can be found in Stockton-on-tees and has numeral year's experience under the catering business (Robert, Charles, 2006).

Structure and aims of Royal Catering Services

Core business functions of Royal Catering

It has been observed that Royal Catering firms aims to provide businesses with a specialized catering and has on-site services. The Royal Catering has a vast network of clients, situated all through the United Kingdom; including Trade windows, Brewlines, Various garages, Greenwoods, and several offices etc. They deliver bespoke cakes, crisps, sandwiches, confectionery, drinks, pies, and hot food is also offered such as chilli, curry, soup, lasagne etc, which satisfies the client's need and are perfect for any formal or casual event.

Aims and relation to stakeholders

Their objective is to provide high quality catering to their clients at competitive and reasonable prices. These services are projected to provide best quality service every time. It has been discovered that Royal Catering business contains the aim of developing their target market in a more convenient and modern way. They are planned to expand their business in more advance manner and make it the best and quick delivery business, from which the customer can achieve 100% satisfaction by firm and food.

Introduce more traditional and varietal food, according to the market demand.

Establish few franchises for grabbing the competitive market

Introduce e-business strategy for improving their services and bringing technology in their small catering business.

Royal Catering quality and type of food are very suitable for events like birthdays, anniversaries, weddings, funerals, Christmas, children parties, and corporate meetings. The key stakeholders of Royal Catering business include customers, chefs, other employees, shareholders, suppliers, government, and the society in which the entire business flows. These stakeholders in the organisation can be certainly affected by the actions of the firm.

Task 2

The Impact of e-Commerce on Royal Catering Services

It is mostly found that the development in technology and competitiveness of industry have drawn consumers to convenience oriented. The introduction of e-commerce moves a business from a mobile and brick continuation to online retail shops. The impacts of e-commerce business to Royal Catering services will be effective in nature, as it will provide convenience to the clients for placing their orders by online website. This business strategy is useful to keep a good track on company's account and about the demand and supply statistics. In the modern world, people does not rely on landlines phone or mobile phones, they play over the world of internet ...