TECHNOLOGY

Importance of Technology and its Contribution to Modern Organisations



Executive Summary

The design, study, implementation, development, management and support of the computer based systems of information including both the hardware and software is known as technology. The role and importance of technology and its contribution to the modern organizations is the main theme of the paper. The paper will go through a number of topics, each explaining the role of technology specifically IT in the organizations. The paper will give examples of the world leading organizations that have used the IT as their main and foremost tool in their development and success. In addition, the transformation of organizations with the help of IT and the organizational structure will be explained further. The paper will describe about the customer relationship with the help of IT and the old approach. Furthermore, the paper will explain the high performance organizations, and the framework of IT in the business.

Executive Summary2

Introduction4

Discussion5

IT Mindset6

Example Organisations6

IT Transforming Business7

IT and Organizational Structure8

IT and Customer Relationship9

High Performance Organizations10

Figure 1: Five Factors of HPO12

IT Framework13

Figure 2: IT Capability Framework14

Conclusion14

Importance of Technology and its Contribution to Modern Organisations

Introduction

Today, in every aspect of business technology is entwined and the information technology is becoming the main driver of the profitability, differentiation, and business growth. This is the reason that the comprehension of the trends of information technology are altering the whole globe as it broadens well ahead of the area of IT experts to the CEOs, CMOs, an COOs. In the modern organisations, it is the main duty of the leaders to take hold of the significance of IT and to utilize it for delivering the real and corporal outcomes for the stakeholders. In the present world, every business is considered as a digital business and has the valuable use of the IT in their organisations.

There are various trends of the information technology that are impacting organizations in both the private and public sectors. Therefore, these trends and modifications are signalling a wider revolution in the information technology role and in the models of business that are necessary for its success (Waal, 2008). Further it is proposed that it is the right time for the organizations in terms of comprehending the influence and supremacy of the information technology and should have the forethought for adopting these technologies.

The importance of information technology in an organization can be best understood by the statement that “Technology is a resource that, like financial and human resources, is pervasively important in organizations” (Burgelman, Christensen, and Wheelwright, n.d.).In this statement it is very clear that the information technology plays a leading role in the growth and development of the organisations. All around the globe, the organizations are adopting and utilizing the information technology for a swift modification in their environment. This change transforms the relationship of organizations with the consumers and customers which additionally distinguish in the economical market and for the expansion of their global path.

Discussion

From the last 25 years, the organizations have worked and practiced for peeling away the unnecessary ...