TEAM WORK

Team Work

Team Work

Introduction

Within few days after joining at my new office as an Assistant Human Resource Manager I came under direct pressure when my manager Jayne Staines came to me and assigned me some quick tasks. Jayne Staines is very concerned about the way the staff do not appear to be working effectively as a team, relying more on individual effort. Jayne has decided to run a series of seminars on team effectiveness and has assigned me the duty to conduct research into the operation of teams within the tourism and Hospitality industries. The following report talks about the factors which influence the effectiveness of teams it also looks specifically at a work team within the Tourism and Hospitability industries. (Tim & Dallen, 2004. pp 137)

The purpose and structure of teams in Tourism and Hospitality is being discussed in this report. It identifies the roles and responsibilities within the team and discusses the relationship between them. It also talks about the relationship between roles and responsibilities and the team objectives. (Lisa & Rita, 2002. pp 38)

Brief Idea about Tourism and Hospitality Teams

• Tourism and Hospitality Teams are seen as dependable entities where individuals can be extremely originating and creative. Nevertheless, research systematically depicts that Tourism and Hospitality team underachieve their great potentiality.

• Teams are required to be set up carefully to assure that they are following an obliging instruction. Small tourism and hospitality team sizes whose fellow members perform best when they stay united for long periods of time. (Sara & Kate, 2003. pp 57)

• On the contrary, governing bodies with the most beneficial HR departments on some occasions have less efficacious teams related to tourism and hospitality. That's because HR inclines to focus on ameliorating persons instead of team behaviour.

• It requires great courage to lead a tourism and hospitality team since authority is always directly involved, which elicits great anxiousness in the squad. Outclass team leadership often finds opposition so vivid that it can lay their chores at risk. (Rogers, 2002. pp 145)

Building a Tourism and Hospitality Team

• Tourism and Hospitality Teams need to be in reality. Individuals must know who is in the group and who is staying out of it. It's the job of team leader to make his sub-ordinates clear about that.

• There must be a compelling direction for the team. Members need to know, and agree on, what they're supposed to be doing together. Unless a leader articulates a clear direction, there is a real risk that different members will pursue different agendas. (Susan & Ursula, 1994. pp 89-90)

• Teams need enabling structures. Tourism and hospitality teams that have poorly planned chores, the wrong number or mix of members or fuzzy and unenforced norms of conduct invariably get into trouble.

• Teams need a supportive organization. The organizational context - including the reward system, the human resource system, and the information system - must facilitate teamwork.

• Tourism and Hospitality need expert coaching. Most executive coaches focus on individual performance, which does not significantly improve ...