TEAM EFFECTIVENESS

Ensure Team Effectiveness

Ensure Team Effectiveness

Task 1

List 3 staff members and outline their roles, responsibilities and accountabilities.

Staff Member

Justin Paul Bieber

Roles

Making calls to existing clients and carry out sales for project development, developing in conjunction with the client's need a detailed project plan and its requirements, decision making regarding the acceptance or rejection of projects and revision projects, regulating and monitoring coordinators, monitor and control all project support officers.

Responsibilities

Resolving cross-functional issues at project level, making sure that the other team members are in complete compliance with the project requirements, guiding other team members about how the project is to be executed, Monitoring project progress and performance, providing status reports to the client, managing project within the defined Budget.

Accountabilities

Company Deadlines should be met, Monthly/Yearly team targets should be reached, Responsible for the performance of subordinates.

Staff Member

Jesse Parker

Roles

Designing and developing of the content for the project assigned, Designing cost structure for the project in accordance with the required budget by the client, Assigning relevant assignments related to the projects to the project officers, Monitoring and regulating the project officers, Making sure the project officers are in complete compliance with the assignments assigned to them.

Responsibilities

Providing complete progress reports to the Project Head on daily basis, Controlling, monitoring and training of subordinates, Making sure the project officers are in complete compliance with the project, Measuring the performance of the project officers and making sure they meet their deadlines.

Accountability

Making sure that the project is executed and ended in time with compliance, Company Deadlines should be met, and Monthly/Yearly team targets should be reached, Responsible for the performance of subordinates.

Staff Member

Deepak Kumar

Roles

Revising and making sure the project is in complete compliance as to the client's specific needs, Proofreading the final draft, Making necessary adjustments to the final projects, Designing and developing of special assignments, approving the final draft for submission.

Responsibilities

Making sure that the project officers have the relevant data to proceed with the project requirements, making sure that the final draft of the project have all the requirements and details required by the client, Managing project scope and change control and escalating issues where necessary.

Accountability

Making sure that the project is executed and ended in time with compliance, Company Deadlines should be met, and Monthly/Yearly team targets should be reached.

Develop a performance plan for each of the members outlined above.

Performance Plan for Justin Paul Bieber

KPI's

The staff member is required to deliver, Weekly sales target of $5,000. Monthly sales target of $18,000. Benchmark is quality sales of $15,000 monthly.

Actions required by the staff

Staff member is required to deliver sales of $1,000 daily. Failing to deliver the benchmark would lead to low performance. Punctuality of time is the most important factor. And absence would also lead to low performance.

Performance plan for Jesse Parker

KPI's

The staff member is required to deliver, weekly target of 5 projects. Monthly target of 18 projects. Benchmark is development of 15 quality projects monthly.

Actions required by the staff

Staff member is required to develop content for 1 project daily. Failing to deliver the benchmark would lead to low ...