Starbucks is ranked the number one in the coffee retailer. Starbucks owns about 9000 coffee shops in different countries. The philosophy of the company is that it should value its employees so that employees will value its customer. In this study, we try to explore the concept of strategic management with respect to the Starbucks Coffee shop in a holistic context.
Starbucks Strategic Management
Introduction
Strategic management, to begin with a simple definition, is defined as a set pattern of rules, regulations and processes that would help and align all the core components of business operations, in the midst of producing or delivering quality goods or services. Strategic management must be inculcated into the organization for the sole purpose of managing all courses of action that prevail in cost-effective and timely execution of strategies and smoothly running a business. Activities that come under the head of strategic management include primary activities involving utilization of resources, to enhance the performance of the firms in their external environments. It entails specifying the organization's mission, vision and objectives, developing policies and plans, often in terms of projects and programs, which are designed to achieve these objectives, and then allocating resources to implement the policies and plans, projects and programs.
The first Starbucks opened in 1971, was not the company that has become the iconic coffee symbol of America now. Starbucks' popularity exploded alongside a changing generation of young Americans who were on the move and connected to the world-wide-web, while yearning for bigger and better, no matter the cost. This generation quickly became known as the “Starbucks Generation” and now, a decade later; it is spilling over into a thriving China. Starbucks entered China in 1999 and has now made it their number one target for growth (Chandler 2002, p. 89).
The strategy of strategic management is a vision of the role of strategies depending on the direction or general impulsion for the decision plan. This vision must be integrated with business strategy and often, but not always, reflected in a formal plan. The strategic management should result in a consistent pattern of decision making in the competitive advantage for the company.
External and Internal Analysis of the Company
External Environment Threats
The biggest threat facing Starbuck is the possibility of increased competition or over expansion by Starbucks itself. Starbucks need to maintain consistency throughout it stores around the world. This issue is more important now, as Starbucks is looking to expand geographically. It is also important to maintain effective supply chain management in order to curb operational risk. It is also necessary to make sure that cost of expansion does not make coffee too expensive.
External Environment Opportunities
Global expansion is the best opportunity for Starbucks. Starbucks should move into emerging markets such as India, as these markets not only provide new market but also provides low cost of labour (Backer 2008, p. 63).
Internal Environment Strengths
The employee orientation of Starbucks is the internal strength of the firm. The consistency of operations also provides cost savings to ...