ServiceScape of Hotel



ServiceScape of Hotel

Z Hotel NYC

The Z NYC Hotel is recognized for its unmatched sight of the Manhattan skyline. The hotel offers an exclusive take on the modern and trendy hotel. The hotel is located in Long island City that is near to Queens bridge park, Grand Central terminal, and Chrysler building. The Z Hotel NYC offers Restaurant and Z Lounge, and 32-ince televisions in modern and comfortable rooms with premium channels. There are 11 floors and 100 rooms. There are standard twin rooms, superior queen, and deluxe king. The building is built in a warehouse. Rooftop- rooftop has a bar and grill. It is an open rooftop. It has red leather couches. The rooftop also has a flat screen TV. The occupancy is not more than 200 people. A guest can view the Manhattan skyline and the Queensbury Bridge. You can view The Ravel from the rooftop; which is their competitor

Demographic of Z Hotel NYC

Demographically the hotel is segmented for everyone who likes to have some pleasant time out of the home. The entrance of the hotel is welcoming people in different languages that makes it an international hotel for people around the world. The hotel gives a very trendy look as portraits are crafted on the wall. When we enter into the hotel, there is front desk on left and stairs going downstairs to Z lounge.

Z Hotel NYC has used the brown vinyl theme in entrance and Z Hotel Lounge with comfortable couches that leaves a trendy and modern look to the hotel. This is the main attraction for corporate personnel.

Environmental Dimensions

Ambient Conditions

The ambient condition of the hotel as depicted in the website is quite calm and peaceful. The ambient condition of any place helps to create a perception in human mind about the environment (Arnould et al, 1998). It is impossible to depict an appropriate ambient ambition through the website as it is mainly based on temperature, air quality, noise, music, and odor. However, it is mentioned in the website that an individual can control the climate of the room accordingly. The Z Roof is the main attraction for guests, which is the most talked about via “word of mouth” and as well highlighted in the website specifically. It creates a hype and curiosity for anyone who visits the website to search about the hotel. They claim to offer the unmatched and uninterrupted sight from the skyline that is claimed to be the most famous skyline in the world. The guests can enjoy sunset between the towers of Manhattan. What else can be the best view to see a sun rise from the most famous skyline in fair price?

Space, Function and Layout

It is important for the hotel to create a decent spatial layout and functionality. Spatial layout is the furnishing, equipments, and machinery that are arranged in the hotel (Bitner, 1992). As depicted in the website, furniture that is used in the hotel is trendy and modern that seems to be comfortable for ...