SAXON LEATHER

Saxon Leather

Saxon Leather

Introduction

Saxon Leather is one of the leading and best leather upholstery in United Kingdom. The furniture at Saxon Leather is made in their own factory at Bolton. The furniture pieces are customized according to the customer's demand and are delivered directly to the doorsteps of the customers. Saxon has the mission to provide best furniture, providing value for money. Saxon promises to co-operate in the exchange and refund process, and if a customer is not happy within the 28 days of his purchase, Saxon collects the goods itself and refunds the full payment for United Kingdom's customers only. Saxon is for people who value quality furniture (www.saxonleather.co.uk). Saxon provides personalized services with handmade furniture manufactured in Saxon's own factory. All the details of the factory inside out are given online for the customer to have a comprehensive view of what the store sells. On the other hand, the Managing Director of the company is always available through a confidential phone number for any information or queries and suggestions. Saxon leather makes it sure that its end users are satisfied with the products that are delivered to them. It takes steps to provide quality products to its customers by working closely with all the members at all the levels of the organization. This forms an integrated framework of activities and the goal of all the activities is one, to achieve the targets successfully.

Discussion

Leather at Saxon

Saxon uses drum-dyed lambskins, cowhides, pig suede and nappa leathers with a large collection of colours enabling them to dye to any choice of colour.

Custom-made products

The apparels can be redesigned depending on the customer requirements ranging from embroidery to embossing and debossing.

Experience

Saxon has an experience of 30 years of delivering its furniture worldwide with various links to send weekly deliveries to many countries in Europe and other.

Shipping

When it comes to shipping, Saxon arranges for the shipping itself and provides the customer with cost effective shipping quotations.

Packaging

The export furniture is bubble wrapped and boxed properly to make sure that the shipping arrives in a sound condition giving you peace of mind that the furniture shall arrive in the same condition as in the store.

Insurance

All of the furniture is covered under marine insurance in case of any damage to the furniture during transit.

Payments

Payment terms involve 10% payment on the confirmation of the order and the remaining has to be paid within 5 working days once the shipment reaches the customer.

Operations Strategy

Operations strategy is formulated at the top of the managerial tree. At Saxon, the top management defines the overall strategy of the company and then other departments such as manufacturing, shipping and packaging have to follow the strategy (www.wps.pearsoned.co.uk). Organizations develop their strategies based on their experiences with customers, suppliers and their own functions and processes. However, the strategy must reflect what the company intends to do in the market. Saxon competes with the other leather upholstery in different ways primarily on cost and excellent products and services.

On the other hand, the aim of the strategy ...