A critical analysis on management of multicultural businesses suggests that managers feel it a bit hard to deal with diverse workforce in an organization.
Terms of Reference
Conflict
The conflict is considered an undesirable phenomenon, try to avoid it or immediately resolve, if it occurs. But the conflict in organizations is, in some cases plenty. Sometimes it helps to identify conflict diversity of viewpoints, a greater number of alternatives or problems. This makes the process of group decision-making more efficient and gives people the opportunity to express their thoughts and thus satisfy personal needs for respect and power, in addition, may increase the effectiveness of plans, policies and projects (Steinwascher & Rajagopal, 2009, pp. 64-79).
Intergroup conflict
Between groups may also be conflicts. A frequent example of inter-group conflict is the differences between the line and staff personnel. Line managers may reject the recommendation of staff of specialists. Often, because of differences in goals come into conflict with each other functional groups within an organization. For example, a good sales team is focused on rapid customer service and accounting - a carefully documented account, which can slow down service. The causes of conflict are largely limited resources that need to be divided, the interdependence of tasks, the differences in purpose, beliefs and values, demeanor, level of education, as well as poor communication (Lipsky & Avgar, 2010, pp. 11-43).
Team Building
Building a team based on diversity jurisdiction, much attention should be paid to the leader, because he will be responsible for the band, its development and implementation of tasks. Proper selection of employees or division of labor must take into account both the skills and abilities and competencies of employees. Team leader should assign tasks to employees, taking into account their abilities, potential and personality traits. Also important are the leading powers, especially those of society (Doucet, 2009, pp. 355-376).
Background
The behavior and manners, but tend to be fairly universal and common component in all countries, there are certain customs, traditions and ways that differentiate one country from others, which are determining factors when moving in society, influencing the behavior of its inhabitants. One mistake can ruin an agreement or business, and with months of work.
It is therefore important to know the main aspects of each culture, thanks to advances in media and especially the Internet, are increasingly available throughout the world, while universalizing and become more common each day. Typical customs of a culture begin to "immerse" in another (Crozier, 2009).
As it is important to be a good professional preparation is a good social education, know how to move with some ease in society. The error behavior can be decisive in making a decision. There are some cultures more formal than others, so it is very important to know this level of "appreciation" in terms of social norms and rules. No time to bow to; give a gift at the wrong time, etc. Not have the same consequences in one culture than another.
Europeans, more so, the most industrialized countries, have a ...